Contact

FAQ:

Where's My Order

Contact hello@wnnrs.net for any shipping questions. Please allow 24-72 hours for. a response.  Most orders ship within 24 hours. If not, we ask that you email us with any questions and keep it clean.

Returns

WNNRS stands behind the quality, fit, and design of each product. If you've received the correct order and are unhappy with the quality, fit, or design of your product(s) within 30 days, please email hello@wnnrs.net to start the process. There is a 15% restocking fee on all returns.  Items on sale are ineligible for return.

PRODUCTS MUST BE (NO EXCEPTIONS):

- UNWORN 

- UNWASHED

- STILL HAVE TAG

- WITHOUT HAIR OF ANY KIND

- WITHOUT SWEAT STAINS

PRODUCTS THAT DO NOT MATCH ANY OF THE ABOVE OR SMELL LIKE SMOKE, DEODORANT, DETERGENT, COLOGNE, OR SWEAT WILL NOT BE ACCEPTED

Shipping

Most orders are shipped within 24 hours of the time the order was placed. The exceptions are orders on weekends and not during business hours (ie an order on Monday at 9PM will ship on Tuesday, an order Saturday will ship the following Monday).

Refunds

Please email hello@wnnrs.net. As stated above, keep it clean.  

Where's My Confirmation Number

Check spam. Not there? Maybe you typo'd. Email hello@wnnrs.net if you can't find it in any folder. We'll get it straightened out for ya'.

This Isn't What I Ordered

If you received the wrong products for any reason (forgot to add/subtract products, we sent you the wrong order) please email hello@wnnrs.net with a picture of the packing slip and order.

Entered Wrong Shipping Address

You guessed it. Email hello@wnnrs.com with the correct shipping address. Happens to the best of us.

Tracking Number Says My Package Was Delivered - It's Not!

This is most likely a USPS or UPS issue. File a claim here:

USPS: https://www.usps.com/help/missing-mail.htm

UPS: https://www.ups.com/us/en/help-center/sri/infonotice.page

Question Not Answered?

 hello@wnnrs.net if you have any other question or just want to chat for any reason.